Verifying Your juan350 Account Identity
Account verification protects your balance and keeps your withdrawal path clear. We ask for a government-issued photo ID — a valid Philippine passport, driver's licence or national ID — and a selfie to match against the document. A proof of address may be requested at a later stage depending on your activity level. Submitting clear, unedited photos speeds the review considerably; blurry
or cropped images are the most common reason a check takes longer than it should. Once verified, your account carries a confirmed status that reduces holds on withdrawals and gives you access to higher transaction amounts where available.
- Prepare your ID — Have a valid Philippine government-issued ID ready — passport, driver's licence or the PhilSys national ID are accepted.
- Submit a clear selfie — Take a front-facing photo in good light. The selfie is matched against your ID document to confirm ownership.
- Upload through your account settings — Go to the Verification section in your account settings, upload both images and submit. Confirmation arrives by in-account notification.
- Verified status unlocks smoother withdrawals — A confirmed account moves through withdrawal processing with fewer holds and opens access to higher cashout amounts.